Fees
Phone Line Fees
Line Disconnection Fee (Only applicable to monthly plans within the first 10 months of service)
£23.99
Fax Line Activation Fee
£5.99
Fax Line Disconnection Fee
£5.99
Virtual Number Activation Fee
£5.99
Telephone Number Change Fee
£5.99
Calling Plan Change Fee (to downgrade no charge to upgrade)
£5.99
Softphone Activation Fee
£5.99
Line Reactivation Fee
£5.99
Rebate Recovery Fee two line Vonage Box™ *
£39.99
Rebate Recovery Fee single line Vonage Box™ *
£30.00
*Instant Rebate condition: If you cancel your Vonage service after the Money Back Guarantee period and within 90 days of activating service, your account will be charged for the remaining balance of the equipment. The Money Back Guarantee applies to new customers and the first device only.
Conference call number charges
Dialling to the following conference call numbers in Iowa and Minnesota, USA are charged at 2 pence per minute. A set-up fee of 17 pence per call also applies.
| 12189364344 | 15597261300 | 16055623140 | 17124321699 |
| 17124323299 | 17124323551 | 17124323552 | 17124323554 |
| 17124323556 | 17124323557 | 17124323558 | 17124323560 |
| 17124323561 | 17124323562 | 17124323565 | 17124323566 |
| 17124323570 | 17124323571 | 17124323572 | 17124323574 |
| 17124323576 | 17124323577 | 17124323578 | 17124323586 |
| 17124323588 | 17124323590 | 17124323592 | 17124323595 |
| 17124323599 | 17124326139 | 17124328300 | 17124328399 |
| 17124329000 | 17124329900 | 17124329902 | 17124329903 |
| 17124329904 | 17124329905 | 17124329906 | 17124329908 |
| 18053991000 | 18327877007 |
Last updated: 11/08/2016